Profile

Priority Communications is a privately held telecommunications company established in 1989. Our area of coverage in Southern California includes San Diego,  Los Angeles, Orange, Ventura and San Bernadino Counties. Realizing who we really work for, Priority Communications' employees strive for customer satisfaction.  It is most important to our staff that all our customers are used as references.

Principal:

William T. Cesan, President and Owner, has been involved with telecommunications for over 15 years now. Previous background includes 8 years repairing larger mainframe computer systems, Mag-tape and Disk Drives. This background has helped Priority Communications be a strong contender in this competitively, fast paced business and the emerging Computer Telecommunications revolution.

Products:

Priority Communications has dealer relationships with Telrad Networks, a world wide provider of telecommunication systems, Active Voice, a leading world wide provider of 3rd party Voice Processing systems. Other products include Voice and Data Cabling. Call Accounting, Paging, Intercom Systems, Computer Telephony Integrations,  Battery Back Ups. We listen to our customers' needs, then provide the products, new or refurbished,  that will best suit these needs.

Service:

Our main forte has been our ability to repair the unrepairable. We offer maintenance agreements to allow our customers to budget their telephone expense. We strive to provide same day - next day service for non-emergency service calls and also provide 24 hour emergency repair service. Priority Communications is proud to acknowledge that we have never missed a scheduled cut - over date for new installations.

One Call:

Many of our customers interface with different communication vendors. There's the local phone company, a long distance company, then possibly an interface to computers or an alarm system. When one of these systems develop problems it can be difficult to determine which one is the culprit. Priority Communications has the knowledge and experience to determine where the problem is and if it isn't our responsibility to repair  then we will contact the correct company and follow it through until the problem is resolved. With this attitude we         help relieve our customers of the frustrations and costs of "finger pointing".